The Beck Guarantee
All diamonds are guaranteed to be the grade and quality specified. All diamonds come with a Canadian Gemmological appraisal.
Refund / Exchange Policy
We offer a 60 day return policy. 100% satisfaction guaranteed. In order to process a return, simply contact our Customer Service department to receive a Return Merchandise Authorization (RMA) number. Our Customer Service staff will provide you simple instructions on how to properly package, insure and ship your items back to our office.
Items sent to our office without a RMA number, packages shipped beyond the 60 day return period, or packages that are improperly packaged or uninsured will be refused upon receipt. Your satisfaction is important to us and if you are dissatisfied for any reason: You may return the item for a refund, you may exchange your item, or receive an upgrade to your original item.
All Items sold by Beck Gold & Diamond Brokers are refundable for the amount paid. Beck Gold & Diamond Brokers is not responsible to refund any monies required for shipping fees and credit card processing. If an item has been modified from its original version (i.e. custom head settings, larger stones, and engraving’s) then the item is only eligible for in-store credit within the 60 day return policy. Please note changes in ring sizes are not considered a modification and therefore would not qualify for in-store credit.
Returned merchandise must be undamaged and in “new and unused condition” to be acceptable for refund or exchange. Items showing obvious signs of wear or alteration by a jeweller other than Beck Gold & Diamond Brokers will not be accepted.
All items are to be accompanied by the original paperwork and appraisal. Please note that Beck Gold & Diamond Brokers will not be held accountable for any additional duties and taxes, shipping, insurance or customs fees that may apply during international transactions. Prepaid duties and taxes, shipping, insurance or customs fees are non-refundable.
All items are shipped Purolator Courier and arrive at most locations overnight. Some areas may be longer.
I’m so happy to have met you yesterday when I came to sell my gold jewellery. I was so confused and had a hard time parting with it and shared with you my reasons for selling. You were so kind, patient, polite. Your advice and good thoughts gave me great confidence that i’m selling it to the right p…
I highly recommend doing business with Beck Gold & Diamond Brokers. As I had a rather large quantity of scrap gold jewellery, I did my research. Not interested in the “mail in” approach, I wanted to deal face to face and maximize the price per gram of my gold. After visiting several pawn shops that …
Your professionalism made the process worth telling all my friends and family about your business. I look forward to our many dealings in the future, warmest regards,
I was at your place on Monday (I had the silverwear set and loved all your furry friends) I just want to thank you for everything and the advice on where to sell my silverwear set. I have been telling all my girlfriends and we are all very excited to have a party. Thanks again, talk soon.
Thank you so much for your patience and kindness when dealing with me. I was not as organized in my sorting as I thought I was. You are truly a gentleman and I really appreciate that you run a very professional business and I have already told family and friends about my experience. It was a pleasur…
I went to Londonderry Mall where a business was set up to buy gold. Their estimate was much lower than yours and I did not have a good feeling about them. I certainly had a great feeling with you; you were very professional and also very honest. I have already passed your name to a number of my frie…
Clinton, I am so happy to have met you. You are a true professional. I felt like I was on the antiques road show when you were explaining everything about my jewellery. Thanks for your help. I look forward to doing business with you in the future.
Any jewellery hoarders out there? I was both impressed and amazed by Clinton’s professionalism and honesty when he appraised my gold. I highly recommend Beck Diamonds if you have old gold that is collecting dust or if you are just in need of cash. The value of gold is great, and I was pleasantly …
Clint, thanks again for the deal you gave me on my engagement ring. You saved me $1,500.00. It is gorgeous and better quality than I could find anywhere. I owe you one.
I am a student in college and I went to see Mr. Beck about 2 months ago to sell a ring with some small diamonds in it. Mr. Beck advised me that the ring was in excellent condition and I may wish to sell it on Kijiji before selling it for scrap gold as I could possibly get more money for it doing it …